or try

Check out our how-to videos

Users have let us know that our how-to videos really helped them get the hang of Blogsy. You can see all the videos here - www.blogsyapp.com/how-to

Tap or click question to expand.

I try to turn on Location Services for Blogsy but it is not there.

This is caused if you have your iPad set to not allow changes to Location Services.

The following should fix your problem if you are running iOS6.

  1. Go to your iPad Settings.
  2. Choose General.
  3. Choose Restrictions.
  4. Choose Photos in the Privacy section.
  5. Tap on "Allow Changes" and turn Blogsy "on".
  6. Then try to access your photo library in Blogsy again.

The following should fix your problem if you are running iOS5.

  1. Go to your iPad Settings.
  2. Choose General.
  3. Choose Restrictions.
  4. Choose Location.
  5. Tap on "Allow Changes".
  6. Then try to access your photo library in Blogsy again.

Tumblr - Why can't I post to my private Tumblr Blog?

The Tumblr API does not allow posting to private blogs. Therefore we cannot provide this ability in Blogsy. If Tumblr changes their API to make it possible we will make the change in Blogsy.

Why am I getting a "Request Failed" Blog returned invalid data." message?

If you are seeing “Request Failed” Blog returned invalid data.” then your blog is most likely sending back the following information.

Warning: Cannot modify header information – headers already sent by (output started at /different for each user/wp-includes/class-wp-xmlrpc-server.php:2470) in /different for each user/wp-includes/class-IXR.php on line 472

We found this post which describes this error message and how to fix it.

The solutions is as follows.

  1. Using an FTP program edit the file - wp-includes/class-wp-xmlrpc-server.php
  2. Find line 2470 in wp-includes/class-wp-xmlrpc-server.php
  3. Add this
    if($file->guid && !($file->guid == NULL))
    to the line above the following.
    if ( strpos( $post_content, $file->guid ) !== false )
    Here is the example:
    if ( is_array( $attachments ) ) {
    	foreach ( $attachments as $file ) {
    		if($file->guid && !($file->guid == NULL))
    		if ( strpos( $post_content, $file->guid ) !== false )
     			$wpdb->update($wpdb->posts, array('post_parent' => $post_ID), array('ID'=> $file->ID) );
     	}
    }
    

Blogger or Safari is deleting your Blogger blog content.

Do not open your Blogger account in mobile Safari on your iPad! When doing this the post content gets deleted and only your title and tags remain. This happens with any posts, not just posts/drafts you created in Blogsy.

Please report this issue to Blogger and Apple so they will fix it.

Why isn't spellchecking working?

Spellchecking is native iOS functionality. There is a bug in the spellchecking functionality when typing in the web view which is what we use on the Rich Side in Blogsy. We have reported this bug to Apple and hope they get it fixed in their next update.

Apple's iOS bug report system is only for developers. But if you would like to help us ask Apple to get this fixed you can report an iPad problem here - http://www.apple.com/feedback/ipad.html. Please mention that spellchecking is not working in the "web view".

Why can't I set up my YouTube account?

Is Blogsy getting stuck at the authorization page where it is telling you to copy and paste some code?

This is caused if you haven't activated your YouTube account yet. To activate you YouTube account do the follow.

  1. Open your YouTube account in a browser.
  2. Then go to your YouTube Settings.
  3. Then in the settings go to Profile setup.
  4. Fill out your information and save it.
  5. Go back to Blogsy and set up your YouTube account.

Why do I have to turn on "Location Services" to access my iPad photo library.

Apple requires this. If an app uses the basic photo picker then Apple does not require location service to be turned on. But if an app wants to access the photo library without going through the basic photo picker the location services has to be turned on for Blogsy. Blogsy cannot use the basic photo picker because it will not allow us to do the dragging and dropping.

Why isn't Blogsy in the "Location Services" list on my iPad.

This is caused if you have your iPad set up to not allow apps to change location services settings.

  1. Go to the "Settings" on your iPad.
  2. Go to "General"
  3. Go to "Restrictions"
  4. Go to "Location"
  5. Make sure you have "Allow Changes" checked.

Why am I not seeing the "link" option in the popup bubble when selecting text?

We are still trying to figure out why this is happening.

To get the link option back do the following.

  1. Close Blogsy.
  2. Double press on the home button on your iPad to open the multitasking area.
  3. Delete Blogsy from the multitasking area. (Do not delete Blogsy from you iPad.)
  4. Open Blogsy and select some text and the "link" option will be there again.

Why do I get the "PROBLEM" message when I try to drag in an image to my post?

Is your blog set to private? If it is set to private then Blogsy cannot fetch the image to display it. Obviously "2) The image is password protected or in a password protected library." is not clear enough so we have added another item to that message and it will be in our next update.

How to work with this.

  1. Change your blog from private to public. But for many of you this will not be an option so you can do the following.
  2. Just hit the "Dismiss" button. Blogsy will use the stretched image or you will see a box with an "x" in it if the Rich Side gets refreshed. Once you publish your blog post to your blog visitors that can access your private blog will see the images correctly. One thing to know, if you see the stretched image in your post you cannot tap on it to edit the photo settings. If you see the square with the "x" in the middle then you can tap on it and edit the photo settings. To force this change flip to the HTML Side in Blogsy then back to the Rich Side.

Why am I not seeing my post after the More tag when I load a Blogger blog post into Blogsy?

This is caused by having "Until Jump Break" as the setting for "Allow Blog Feeds" in your blog settings. Blogger does not allow us to fetch the information after the more tag if this is the setting.

To fix this do the following.

  1. Go to your Blogger dashboard in a web browser.
  2. Go to "Settings"
  3. Then choose "Other"
  4. In the "Site Feed" section you will see "Allow Blog Feed". Choose "Full"
  5. Make sure to "Save settings"

I changed the name of my blog but the old name still appears in Blogsy.

Blogsy only fetches a blog name when you first set up your blog. If you want the new name to be reflected in Blogsy then you need to set up you blog in Blogsy again.

  1. Go to the Settings menu in Blogsy.
  2. Go to "Service Settings"
  3. Choose your blog platform
  4. Tap on "Add New ~~ account"
  5. Enter your setup information again and tap on "Add Site"
  6. Your blog title changes will now be reflected in Blogsy

Why can't I use TextExpander on the Rich Side in Blogsy?

TextExpander does not currently function in the web view. Blogsy uses the web view for the Rich Side. We are in communication with the folks at TextExpander and we are working together to figure out how they can make it function in the web view.

[TypePad] I have added more blogs to my account. How do I add them in Blogsy?

  1. Go to the Settings menu
  2. Tap on "Service Settings"
  3. Tap on "TypePad"
  4. Tap on "Add a New TypePad Account"
  5. Put in your email and password for your account
  6. Tap on "Sign In"

All your new blogs you have added to your account will be added to the current blogs you have already set up in Blogsy.

[TypePad] How can I tell if a post is published or a draft in the "online" listing in Blogsy?

This is not currently part of the TypePad API so we are not able to provide this information in Blogsy.

We are working with the TypePad people to add this capability. We will add it to Blogsy if and when they add it to the TypePad API.

[TypePad] How can I create categories?

This is not currently part of the TypePad API so we are not able to provide this information in Blogsy.

We are working with the TypePad people to add this capability. We will add it to Blogsy if and when they add it to the TypePad API.

[TypePad] How can I schedule a post?

This is not currently part of the TypePad API so we are not able to provide this information in Blogsy.

We are working with the TypePad people to add this capability. We will add it to Blogsy if and when they add it to the TypePad API.

[TypePad] If I create a new category in TypePad will it be reflected in Blogsy?

Yes. When you load the Blogsy app, after creating a new category within the TypePad interface, you will be able to select the new category from the categories listed for the blog in which you choose to publish your post.

[TypePad] How can I mark a post as Featured?

This is not currently part of the TypePad API so we are not able to provide this information in Blogsy.

We are working with the TypePad people to add this capability. We will add it to Blogsy if and when they add it to the TypePad API.

[TypePad] How can I post-date a post?

There are a couple of areas where you can change the date of the blog post: in the Post Settings screen or from the title bar when viewing the Rich Side. The easiest option is to tap on the "Publish Date: Automatic" text that appears to the right of the post title when viewing the Rich Side of the Blogsy app. A menu will appear where you can select a date and time in the past. Once you select it, tap back into the editor to save the changes to the date/time. When you publish the post it will reflect the change you made.

How do I delete a blog I set up?

  1. Tap on the icon for the Settings menu. (the gear in the bottom right corner)
  2. Tap on ‘Service Settings’.
  3. Tap on the blog platform (WordPress, Blogger, Posterous, etc.).
  4. Tap on 'Edit' in the top right corner of the menu.
  5. Tap on the Delete All Accounts button.

How do I delete a Flickr/Picasa/YouTube account I set up?

  1. Tap on the icon for the Settings menu. (the gear in the bottom right corner)
  2. Tap on ‘Service Settings’.
  3. Tap on ‘Manage Dock Items’.
  4. Tap on the desired service (Flickr, Picasa, YouTube. etc.)
  5. Tap on 'Edit' in the top right corner of the menu.
  6. Tap on the Delete All Accounts button.

How do I delete a local draft?

  1. Tap on the icon for the Post Info. menu (gear & pencil).
  2. Tap on ‘Local’ at the top of the menu.
  3. Swipe your finger across the title of the draft you would like to delete.
  4. Tap on the delete button.

How do I delete an online post/draft/pending-review draft?

  1. Tap on the icon for the Post Info. menu (gear & pencil).
  2. Tap on ‘Online’ at the top of the menu.
  3. If you have multiple blogs set up then tap on the blog you want to delete a post from.
  4. Swipe your finger across the title of the post/draft/pending-review draft you would like to delete.
  5. Tap on the delete button. (Be careful, once you tap that delete button there is no way to get the post back.)

Why does the formatting in Blogsy look different than on my blog?

There are two possible reasons for this.

  1. Your blog’s theme has a stylesheet. The rules for formatting your blog posts are set in this file. If your stylesheet overrides the default formatting then it will look different.
  2. A difference in formatting can be caused by typing inside the image division tag. You can check out the video labeled "Should Not Do" to see what I mean by typing inside the image division tag. You should only tap and type where you see a grey triangle. If you want text to wrap around an image then you should tap on the image and set the image alignment. Another way that text can get inside the image division tag is if you tap at the start of a paragraph after an image and hit delete. This deletes the paragraph tag and places the text in the image division tag.

Why am I seeing HTML in the blog post I publish and not the photos?

Are seeing a bunch of HTML instead of the image, video or formatting in your blog post after publishing? Something like what you can see in this image?

This is caused by PHP and LibXML on your site. There is a change in LibXML2 which is used by PHP to parse XML.  Here you can find a discussion on the topic. (Here)

The best solution – upgrade to PHP 5.2.9 and libxml2 2.7.3. You must upgrade both.

An easier solution that may work – install and activate a plugin called LibXML2 Fix.

Why do I lose my paragraph spacing when I edit my post on the Blogger admin panel?

Blogger chooses to use the br tag instead of the standard p tag. By default a p tag creates space between paragraphs (after an enter). But a br tag doesn't. So, when you publish a post from Blogsy to your blog it shows correctly with the spacing, but if you open that post in the Blogger admin panel Blogger strips out the p tags and changes them to br tags and when they do that the spacing is lost. iOS does not allow us to correctly create the br tag in the web view (Blogsy Rich Side) so we can't use the br tag in Blogsy.

Solution:

  1. Edit your posts in Blogsy.
  2. If you need to, or want to, edit your post in the Blogger admin panel then you need to manually put the spacing back in yourself.
  3. We have an option in the Settings menu to use the div tag instead of the standard p tag. This will act similar to the br tag. But your theme may treat a div tag differently so after making the change do a test post to see how it will look on your blog.

Why do I have to turn on Location Services to access my photo library?

This is a requirement by Apple. If we were to use the basic image picker then this would not be required but the basic image picker will not allow the dragging and dropping. Blogsy does not do anything with location information so it's not something Blogsy needs nor we want.

I am having trouble setting up my self-hosted WordPress account.

Check to make sure you have XML-RPC enabled.
Sign into your WP-admin - > Settings -> Writing -> Check the box to enable XML-RPC -> Save changes Now try to set up your account in Blogsy again.

How do I embed something from the Internet?

  1. Open the browser.
  2. Find the embed code for the content you want to embed.
  3. Select the full embed code.
  4. Tap on copy.
  5. Go to the HTML Side of Blogsy.
  6. Tap on the location where you want the embedded object to go.
  7. Tap on paste.

Note: If the site owner has used special script for their embed selection you may not be able to copy it in the browser. This would be the same for the official Safari browser as we are using the Safari code.

Why does my blog post in Blogsy look different than on my blog?

Blogsy uses standard HTML to show your blog post. Your theme’s CSS may have rules which override the standard HTML formatting.

If you have more questions, please email us at info(at)fomola.com